General Pest Control Warranties

 

This is probably the most common type of warranty in general pest control. Look for this warranty to spell out what pests are covered. Certainly, it will cover the pest you had a problem with, such as ants. If you are entering into a “general pest control agreement,” you will have a limited warranty for a variety of other pests. We usually call these pests “common indoor pests,” not including larger pests, such as rodents. Occasionally, you will receive a broader general pest agreement for minor rodent services such as baiting outdoors or indoor rat/mice trapping upon request. Getting a warranty for a large set of pests does not mean that they are actually treating for all these pests, only that they will be addressed if the issue arises. The warranty needs to state what period is warrantied in exchange for the compensation. So for example, a monthly pest control service would have a monthly warranty; an every other month pest control service will have an 60 day warranty, etc. Occasionally, you will find companies that only warranty for 30 days, even if the service interval is the longer 60 or 90 days.

 

 

Often, customers will call to state “the technician gave me a guarranty” or even a “money back guarranty.” Typically, these are verbals that were or were not actually stated. It’s anyone’s guess what was really warrantied. You do find some companies making these statements. For something like ant control, it is really hard to guarranty that a customer will never see another ant. We at “Ants Anywhere and Everywhere” are of the opinion that this is a deceptive practice. Kudos to the company that will give a full back money to the customer who is not satisfied with the ant service, especially after they have been out two, three, four or more times to help the customer. More often, we hear “Oh, our guarranty is that we will come back for a period of time.” Well, isn’t that a limited warranty?